Thursday, December 16, 2010
Almost no one gets good cell phone reception at my house. So a week ago today my home phone went dead. I was virtually stuck without a phone. AT&T, who we called immediately upon learning that we had no phone, told us we would have our service back by Saturday. On Saturday, we were told that Tuesday we would get service. On Tuesday, when the phone didn't work, we were assured that the problem was in our lines and not their problem. I had to go outside and open up the box and check it out. Finally, on Wednesday, a great technician came out before 8:30 in the morning, and worked past 5:00 p.m. fixing AT&T's lines that were messed up.
I have no expectation that anyone at AT&T short of the tech who came by really gives a damn that they gave me the run-around. Still, I will probably waste my time writing a nasty note.
While I was in Hawaii my daughter Kirsten,stayed in California with her husband, Anika my granddaughter, and her dog, my dog, and my other daughter's dog. During that time she bought my female dog, Lulu, a shirt.
The shirt says "Got Treats?" It's pretty cute but I never thought my dog would allow us to put a shirt on her. Well I guess she's cold. She comes right over to me and allows me to put the shirt on without embarassment. Now that is instant gratification. Making your dog look silly or cute is fun. Instantly.
We live in a society that doesn't want to wait. That's what makes dealing with phone companies, computer techs on the phone, and lines at Disneyland such a drag. The corporate world could care less about your time. Call a computer tech when your p.c. doesn't fire and ask for some help.
"Dou-ba cleek on yer star boton."
"Yer star buton."
"I'm sorry, I don't understand you."
"Star buton, star boton."
Five minutes later you get "Start button" out of that.
It's not the tech's fault. He speaks better English than you probably. But you can't get his accent. Think Dell or HP or anyone cares?
That's what makes Hawaii a really cool place to visit. Especially when it's freezing even in California. There's an immediate hit of warmth and exoticism in the place. Sit still an hour and there's a vine growing over you. The ocean is always warm. It's a now thing. You don't have to travel to the museum, or the four star restaurant. Arrive at the airport and you are there.
Dogs too, give an immediate joy to life. They'll chase their tail. They'll wear a hat if you make them. They'll sit around all day with a feather stuck on their nose.
We like life without complications. Moreso now than ever because the world has gotten so damn complicated. When you wait a week for a guy to come over and fix your phone, you don't want to wait ten minutes for your computer to load.
We like slogans. "Where's the beef?"
"Are you ready for some football?"
We want our politicians to fix the messes now. Two years to repair our economy? Too long. I'm gonna vote next time for a politician who knows what I want-- someone who says "You betcha."
We don't even value our words anymore. Just the sound of a word is enough to cause a storm of protest. If the first three letters suggest another offensive word-even if the meaning is totally different, you can't use the original word. I won't go into it for fear of putting off the audience, but think about it.
Give me a dog in a funny hat and a trip to Hawaii. That's really simple and I get it.